Special Issue Calls for papers

CALL FOR PAPERS INTERNATIONAL JOURNAL OF BANK MARKETING

Guest Editors:
Professor Charles L. Martin, University of Wichita, USA, charles.martin@wichita.edu.usa
Katherine Tyler, University of Westminster, UK, tylerk@wmin.ac.uk and Professor Lloyd C. Harris Warwick University, UK , lloyd.harris@wbs.ac.uk

Internationnal Journal of Bank Marketing Special Issue
Papers Arising from the 22nd Service Conference and Workshop, Royal Automobile Club, Pall Mall, London SW1 November 6, 7 & 8 2008
“The Future of Service Research and Practice in a Global World: Service Science, Service Logic, and Service Perspectives for Customers…Quo Vadis?”

Deadline for submission of manuscripts: For 22nd Service Conference and Workshop, 30 September 2008; for IJBM Special Issue, 30 January 2009

This Special Issue will focus on financial services perspectives based on service science, service logic and service perspectives from trans-disciplinary and multi-disciplinary perspectives, and especially welcomes submission of manuscripts which will not only enrich the understanding of these perspectives from the financial services viewpoint, but also debate and discuss the future of service research, from the financial services perspective.

Manuscripts will be welcome which are capable of being generalized across service industries, and also have implications for nations and economies or international and global perspectives. Manuscripts which should be submitted may include, but are not limited to, original research, case studies, conceptual papers, literature reviews, industry reviews, commentaries, and other creative concepts and applications, such as visions of service for the future. The paper should be presented clearly and logically, so that it can be widely understood by non-technical readers. Papers should follow International Journal of Bank Marketing guidelines.

Papers may address, but are not limited to, the following areas from a financial services perspective:
• Financial services for the future.
• Multidisciplinary perspectives not only from the behavioural sciences, such as psychology, social psychology, behavioural economics, but also engineering, chemistry, physics
• Financial service phenomena or service systems as the next frontier in education, employment, innovation, economic growth
• Financial service research and innovation

Please submit your Conference paper to the Conference Chairs, above.

CALL FOR PAPERS JOURNAL OF CUSTOMER BEHAVIOUR

Guest Editors:
Professor Charles L. Martin, University of Wichita, USA, charles.martin@wichita.edu.usa
Katherine Tyler, University of Westminster, UK, tylerk@wmin.ac.uk and Professor Lloyd C. Harris Warwick University, UK , lloyd.harris@wbs.ac.uk

Journal of Customer Behaviour Special Issue:
Papers Arising from the 22nd Service Conference and Workshop, Royal Automobile Club, Pall Mall, London SW1 November 6, 7 & 8 2008
“ The Future of Service Research and Practice in a Global World: Service Science, Service Logic, and Service Perspectives for Customers…Quo Vadis?”

Deadline for submission of manuscripts: For 22nd Service Conference and Workshop, 30 September 2008; for JCB Special Issue, 30 January 2009

This Special Issue will focus on service science, service logic and service perspectives from trans-disciplinary and multi-disciplinary perspectives, and especially welcomes submission of manuscripts which will not only enrich the understanding of these perspectives from the customer’s viewpoint, but also debate and discuss the future of service research, from the customer behaviour perspective.

Papers may address, but are not limited to, the following areas from the customer’s perspective:
• Visions of service science for the future.
• Multidisciplinary perspectives not only from the behavioural sciences, such as psychology, social psychology, behavioural economics, but also engineering, chemistry, physics
• Service phenomena or service systems as the next frontier in education, employment, innovation, economic growth
• Service research and innovation

In the first instance, please submit your Conference paper to the Conference Co-Chairs, above.

CALL FOR PAPERS JOURNAL OF SERVICES MARKETING

Conference Chairs:
Katherine Tyler, University of Westminster, UK, tylerk@wmin.ac.uk
Professor Charles L. Martin, University of Wichita, USA, charles.martin@wichita.edu.usa
and Professor Lloyd C. Harris Warwick University, UK , lloyd.harris@wbs.ac.uk

Journal of Services Marketing Special Issue:
Papers Arising from the 22nd Service Conference and Workshop, Royal Automobile Club, Pall Mall, London SW1 November 6, 7 & 8 2008
“ The Future of Service Research and Practice in a Global World: Service Science, Service Logic, and Service Perspectives for Customers…Quo Vadis?”

Deadline for submission of manuscripts: For 22nd Service Conference and Workshop, 30 September 2008; for JSM Special Issue, 30 January 2009

This Special Issue will focus on deviant customer behaviour for services, and is linked to the CFP for the Special Issue edited by Professor Lloyd C. Harris.

Papers may address, but are not limited to, the following areas based on the perspective of “Jay customers” or deviant customers for services:
• Multidisciplinary perspectives not only from the behavioural sciences, such as psychology, social psychology, behavioural economics, but also engineering, chemistry, physics
• Deviant customer service phenomena or disruption of service systems as service design problems for service sectors
• Deviant customer behaviour as an influence for service research, innovation

In the first instance, please submit your paper to the 22nd Service Workshop to the Chairs, above.